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Cancellation Policy

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Thank you for choosing Stay Natural Health and Wellness Private Limited ("Company," "we," or "us"). We strive to provide high-quality health and wellness products and services. This Cancellation Policy explains the terms and conditions regarding cancellations for purchases made through our website, applications, products, and services 

By making a purchase and using our Services, you agree to comply with and be bound by the terms and conditions set forth in this Cancellation Policy. If you do not agree with this Policy, please refrain from making any purchases through our Services.

1. Cancellation Eligibility

You may cancel your order or reservation, subject to the following conditions:

  • Products:

    • You may cancel your order for a physical product at any time before it has shipped.

    • To cancel your order, please contact our customer support team and provide your order number and the reason for the cancellation.

    • If the product has already shipped, please refer to our Refund Policy for further instructions.

  • Services:

    • You may cancel your reservation for a service at any time before the scheduled appointment or service time.

    • To cancel your reservation, please contact our customer support team and provide your reservation details and the reason for the cancellation.

    • If you cancel your reservation within the specified cancellation period, you may be eligible for a full or partial refund, as per our Refund Policy.

Please note that the cancellation policies for specific products or services may vary, and you should review the applicable terms and agreements before making a purchase.

2. Cancellation Process

To cancel your order or reservation, please contact our customer support team at [info@staynatural.co.in] and provide the necessary details. We may request additional information to process your cancellation request.

Once your cancellation request is received and approved, we will confirm the cancellation and any applicable refund details, if applicable. Please note that depending on your payment provider and the specific product or service, it may take some time for the cancellation to reflect in your account.

3. Non-Cancelable Items

The following items are non-cancelable:

  • Downloadable digital products, including e-books, software, or other digital content.

  • Services that have been completed, unless they do not meet the agreed-upon specifications or quality.

4. Changes to this Policy

We reserve the right to modify or update this Cancellation Policy at any time. We will post the updated version on our website with the updated "Effective Date" at the top. Continued use of our Services after the modifications signify your acceptance of the revised Policy.

5. Contact Us

If you have any questions, concerns, or requests regarding this Cancellation Policy or our practices, please contact us at [info@staynatural.co.in].

Stay Natural Health and Wellness Private Limited

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